last updated 15th Sept 2017
Terms & Conditions
Please read these terms and conditions carefully as they apply to your use of this website at www.heavenlydelights.com.au
By accessing or using this website you agree to be bound by these terms and conditions.
Heavenly Delights Pty Ltd may revise these terms and conditions from time to time in order to ensure the highest level of protection for our users and to comply with legislation.
Heavenly Delights Pty Ltd values the protection of your privacy, and treats your personal information with the highest levels of confidentiality. Information that you supply directly, such as through an online order, joining our Newsletter database or through general enquiries, is used only to provide the best service to our customers and personal information is always stored securely. All data collected, whether directly or indirectly, is used only by Heavenly Delights Pty Ltd and is never provided to any other party without your permission.
When you visit our website, we, and/or a third party, may place cookies on your browser to determine information including (but not limited to) your computer's location, browsing activity and time spent on each web page. We and/or Google may use this information to report on website activity and optimise future user experience. By using this website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies can be managed by accessing the individual settings in your browser.
Purchasing and Payment
When placing an order on our website, we record sufficient personal details to confirm your identity, and to ensure we send goods to the correct address. At no time do we record your credit card information on our site. When you purchase goods at www.heavenlydelights.com.au your payment details are processed securely by our secure payment gateway which has the highest possible level of certificate and Secure Socket Layer security. We keep a secure record of your payment details until the point your order is packed and dispatched, to assist with any changes to your order. After your order is processed, your payment details are not stored in any form.
*(Currently Heavenly Delights is only taking orders via the website with all payments to made upon pick of goods or upon receipt of invoice)
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.
Whilst we make every effort to ensure availability of all products shown on this site, at any one time there may be items unavailable. If an order of an unavailable item is made, the customer will be asked to choose another product.
Heavenly Delights Pty Ltd ships throughout South Australia directly and via third party freight carriers. You will be notified via phone or email, of shipping charges where they apply, upon receipt of order and prior to despatch of goods.
Heavenly Delights Pty Ltd ships domestically (Australia – outside of South Australia) using Toll Group and other freight carriers. You will be notified via phone or email, of shipping charges upon receipt of order and prior to despatch of goods.
We aim to dispatch all orders within 3 working days of your order being placed online. Delivery via Toll Group within Australia takes on average between 2-5 working days after the order has been dispatched, depending on your location. Please expect longer delivery times in peak periods such as the Christmas period. Should you have any questions relating to the progress of your order please contact us at firstname.lastname@example.org
If we supply an incorrect product, please notify us on 08 82391966 or at email@example.com within 48 hours of delivery and as long as the product is unopened we will arrange the correct product to be sent at no additional cost. We do not exchange or refund for change of mind, individual tastes or incorrect products ordered. In the instance that a product may have exceeded its best before date when received, or is faulty in some way, Heavenly Delights Pty Ltd will replace the product at no additional cost.
Names, trademarks and logos featured on this site are copyrighted by their respective owners.
Heavenly Delights Pty Ltd provides this website, including all written and graphical content, on an as is, where is basis and makes no claims of suitability for any particular purpose.
Heavenly Delights Pty Ltd will endeavour to ensure that any site linked to or from the pages of www.heavenlydelights.com.au will be of suitable content, but is not responsible for the content of these external sites. Heavenly Delights Pty Ltd will not be held responsible for any loss, damage or injury caused by, or related to, the use of any information contained on this website at any time and provides no warranty of any kind.
BAKEHOUSE & OFFICE
HEAVENLY DELIGHTS PTY LTD
102 MELBOURNE STREET NORTH ADELAIDE SA 5006
Ph +61 8 8239 1966
Mob +61 417 879 992